Responsible Gaming

Gambling should be a form of entertainment, not a way to make money or manage financial difficulties. Stellar Casino supports informed choices and encourages every player in Australia to set personal boundaries, understand the risks and take regular breaks.

Stellar Casino operates under a valid gaming licence, with SSL encryption and independently certified RNGs in place to protect player accounts and ensure fair game outcomes.

Keep gambling in perspective

Responsible gaming means staying in control of how you gamble, how often you play and how much you spend. Before starting, decide whether gambling fits your circumstances and whether you can comfortably afford the amount you intend to use. Only gamble with money set aside for entertainment after essential costs, savings and other commitments have been covered.

Gambling outcomes are determined by chance and are not a reliable way to earn income. Previous results do not predict future results, and a game cannot be made more likely to pay out because you have lost several times. There is no guaranteed strategy for winning. Treat any money spent as an entertainment cost, and never view gambling as an investment or a solution to financial pressure.

You should only use an account in your own name and only gamble when you are legally permitted to do so. Do not gamble on behalf of another person, lend your account to someone else or allow another person to use your payment method. Keeping your account private helps protect you and supports safer play.

Set a spending amount before you begin and do not exceed it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from rent, bills, food, education and other essential expenses.
Do not chase losses by increasing stakes or returning to win back money.
Never gamble when affected by alcohol, drugs, tiredness, strong emotions or financial stress.
Remember that it is always acceptable to stop playing, even if you are currently winning.

A planned limit is most effective when it is decided before gambling begins. Avoid making new decisions in the middle of a session, particularly after a loss or a win. A winning session can create overconfidence, while a losing session can create pressure to continue. Both situations can make it harder to follow your original plan.

Tools and personal limits

Many online gambling services provide account features intended to help players manage their activity. Depending on the service and the options available to you, these may include deposit controls, spending or loss limits, session reminders, activity statements, cooling-off periods and account closure or self-exclusion requests. Read the relevant information carefully before choosing a setting, including how it operates and when a change takes effect.

Use a limit that reflects your real budget rather than an amount you hope to recover. Consider setting both a financial limit and a time limit. A financial limit can help prevent spending beyond your plan, while a time limit can reduce long sessions and encourage regular breaks. If a limit is reached, do not try to work around it by opening another account or using another person’s account.

Helpful habits before and during a session

Decide what the session is for and write down your maximum spend and playing time.
Check that essential bills and financial commitments have already been accounted for.
Use only funds you can afford to lose without affecting your wellbeing or household.
Keep track of deposits, withdrawals, wins, losses and the total time spent playing.
Pause or finish the session when your planned limit is reached.
Review your activity regularly and be honest about whether gambling remains enjoyable.

Account controls are not a replacement for personal judgement, and no tool can remove every risk. If you find that you are changing limits repeatedly, hiding activity, using money intended for other purposes or feeling unable to stop, take stronger action. This may include taking a break, requesting account closure or self-exclusion, and speaking with an independent support service.

If you choose to take a break or request self-exclusion, do not attempt to bypass the arrangement. Avoid creating another account, changing personal details to access an account or asking another person to gamble for you. A break is more useful when you also remove easy access to gambling, review your finances and tell someone you trust about your decision.

Recognise when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income, experience or background. It may develop gradually, and a person may not notice the change until gambling has affected their finances, relationships, work, study, sleep or mental health. You do not need to wait for a serious crisis before asking for help.

Possible warning signs

Spending more time or money gambling than you originally intended.
Thinking about gambling frequently or feeling restless when trying to stop.
Chasing losses, borrowing money or selling possessions to continue gambling.
Using money needed for bills, food, housing or other essential expenses.
Hiding gambling activity, deposits, losses or account statements from others.
Feeling anxious, guilty, irritable or low after gambling.
Missing work, study, family events or other responsibilities because of gambling.
Trying to cut back or stop but returning to gambling repeatedly.
Gambling to escape stress, loneliness, sadness or other difficult feelings.
Arguing with family, friends or colleagues about gambling or money.

One sign may be enough reason to review your behaviour, especially if it is recurring or becoming more intense. Consider asking yourself whether gambling is still within your budget, whether you can stop when planned and whether you are comfortable being open about your activity. Honest answers can help you decide what action to take next.

If gambling is causing financial, emotional or relationship difficulties, stop gambling as soon as possible and seek support. Do not try to solve gambling losses by gambling more. A trusted family member, friend, financial counsellor, mental health professional or independent gambling support service can help you make a practical plan without judgement.

Getting support and protecting your account

You are not required to manage gambling concerns alone. Independent support services in Australia can provide confidential information, counselling and practical assistance for people who gamble and for family members or friends affected by gambling. Support may cover budgeting, debt concerns, relationships, stress, anxiety and steps to stop or reduce gambling.

If you are unsure where to begin, speak with a qualified health professional or search for an Australian gambling support organisation through a trusted public health or community services source. Choose support that suits your circumstances and ask about urgent assistance if you feel unsafe, overwhelmed or at risk of harming yourself. In an immediate emergency, contact local emergency services.

Steps you can take today

Stop gambling and do not make another deposit while deciding what to do.
Write down any concerns, including amounts spent, time played and money owed.
Tell a trusted person what is happening and ask them to help you stay accountable.
Review available account limits, cooling-off options or self-exclusion arrangements.
Remove saved payment details and reduce access to funds used for gambling.
Create a plan for essential bills and seek financial advice if money is a concern.
Arrange support with an independent service, counsellor or health professional.

For questions about account controls, account closure, self-exclusion or responsible gaming features, use the available support or contact options on the Stellar Casino website. Do not share your password, verification codes or full payment details with anyone who asks for them. Stellar Casino will not ask you to continue gambling to resolve a concern or recover a loss.

Stellar Casino encourages players to make careful, informed decisions and to seek help early when gambling stops feeling enjoyable or manageable. Responsible gaming is an ongoing process. Review your habits regularly, respect your personal limits and remember that taking a break is always a valid choice.