Contact Stellar Casino

If you need help with Stellar Casino, email support@stellarcasino.click. Our support team can assist with general account questions and help direct your request to the right area.

Stellar Casino operates under a valid gaming licence, with SSL encryption and independently certified RNGs in place to protect player accounts and ensure fair game outcomes.

How to get in touch

The best way to contact us is by email at support@stellarcasino.click. Please use the email address linked to your account where possible, so your request can be reviewed more efficiently. Support will usually reply within 24 hours, although response times may vary depending on the nature and volume of enquiries.

You may contact support about matters including:

Account access, profile details and verification questions
Deposits, withdrawals and other payment-related queries
Questions about bonus terms and promotional conditions
Technical problems affecting the website or your account
Responsible gambling requests, including help with account controls or taking a break

What to include in your email

To help us understand and resolve your enquiry faster, include your account email address or username, a short description of the issue, and any relevant details such as the date or transaction involved. If the matter relates to a technical problem, attach screenshots if relevant. Do not include your password or unnecessary sensitive payment information in your message.

Please send one clear message for each issue where possible and allow time for a response before sending follow-up emails. Our team may need to ask additional questions to confirm the account or understand the request.